Illustrative scenario / RETAIL & WHOLESALE
Retail meets ecommerce.
One product range, with two ways to leave the warehouse.
This is an illustrative scenario, not a CSG customer story or a report of achieved results. Product suitability, service scope and system arrangements would need to be assessed.
A homewares supplier is adding direct online sales to an established wholesale business. The stock is familiar. The orders are not. A warehouse plan needs to support both the retail carton and the single customer parcel.
Shared inventory · B2B dispatch · Ecommerce fulfilment
What needs
to work together?
Wholesale orders arrive in larger quantities and may need booked delivery windows. Online customers buy individual products. Treating every order the same creates gaps in labels, carton quantities, packing materials and stock allocation.
Build the workflow
around the requirement.
- Define sellable units, inner packs and master cartons separately.
- Separate retail delivery instructions from consumer parcel rules.
- Agree how inventory availability is shared between channels.
- Test part-carton orders, mixed baskets and a typical wholesale dispatch.
Define a useful
operating review.
These are suggested review topics, not claimed results. Agree the definition, baseline, owner and review period for each measure.
- Inventory adjustments by channel
- Orders held for missing instructions
- Carton and item reconciliation
- Dispatch exceptions by order type
Have a similar challenge?
LET’S LOOK AT
YOUR OPERATION.
Bring your own products, volumes and channel requirements. We’ll use them to assess a plan that fits your business.
Start with your brief